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FAQ
Do you
need more information about your Broadbeach holiday accommodation?
Deposits &
Payments:

Deposit within 7 days of booking to secure your
reservation. The balance payable as advised by reservations desk.
Arrival &
Departure:

Check in time: 2:00 pm
Check out time: 10:00 am
Occupancy:

1 bedroom apartment = 2 persons
2 bedroom apartment = 4 persons
1 extra person per apartment on a roll-away or sofa
bed. Extra person charges apply.
Children under 2 free except when requiring any additional bedding.
Baby Equipment:

Cot and high chair rental available
Transfers,
Rentals & Bookings

Reservations staff can recommend airport transfers,
assist with your car rental and provide complimentary bookings to
theme parks, tours and entertainment.
Cancellations:

21 days notice required. Less than 21 days notice and
cancellation fees apply. Refunds at discretion of management
High Season:

The Xmas - New Year holiday period, usually from
around the 20th Dec. to 20th Jan. Dates will vary between different
properties. It's recommended that you book at least 4-5 months in
advance for the high season
Mid Season:

Usually the Sept - Oct school holidays and the Easter
long week-end. Some properties also include the June - July school
holidays. Book at least 3-4 months in advance. Mid season rates
sometimes apply to special events such as the Indy 300 Motor Race
carnival.
Low Season:

All other dates. There is usually no shortage of
vacancies during the low season periods but booking 45-60 days in
advance is strongly recommended. There are numerous festivals,
events, conferences, conventions etc throughout the year that result
in increased demand for Broadbeach accommodation.
Inclusions:

Broadbeach holiday apartments are fully self
contained and everything necessary for a self catering holiday is
included in the accommodation.

You only need to bring personal
effects, clothing, foodstuffs and beach towels.

The list of items included will vary between different properties.

However, the following is typical of what guests can expect to find
in their Broadbeach accommodation.
- A fully equipped kitchen
- Electric stove & oven
- Microwave
- All linen
- Laundry washer and dryer
- Clothes iron & ironing board
- Tea & coffee facilities
- Clothes hangers
- Brooms & cleaning utensils
- Colour TV & remote control
- Radio
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